Terms of Service

Last Updated: March 2024

Welcome to Ruziyi. These Terms of Service (“Terms”) govern your access to and use of the Ruziyi website located at https://ruziyi.com/ and all services provided through it. By accessing, browsing, or purchasing products from our website, you agree to comply with and be bound by these Terms.

Please read these Terms carefully before using our website. If you do not agree with any part of these Terms, you should not access or use the Ruziyi website or services.

These Terms apply to all visitors, users, customers, and others who access or use the services offered by Ruziyi.

1. Overview

Ruziyi operates an online retail platform offering fashion accessories and footwear including bags, hats, and shoes. The website provides customers with the ability to browse products, place orders, and receive shipments through our partnered logistics providers.

Throughout the site, the terms “we,” “us,” and “our” refer to Ruziyi. The terms “you” and “your” refer to the user, customer, or visitor accessing the website.

By visiting our site or purchasing from us, you engage in our service and agree to follow these Terms of Service as well as any policies referenced within them.

2. Eligibility to Use the Website

By using this website, you represent that:

• You are at least the age of majority in your place of residence.
• You have the legal authority to agree to these Terms.
• Any information you provide during account creation or checkout is accurate and complete.

Ruziyi reserves the right to refuse service, cancel orders, or terminate accounts if we believe that a user has violated these Terms or provided false information.

3. Website Access and Use

Users are granted a limited, non-exclusive, and revocable license to access and use the Ruziyi website for personal and non-commercial purposes.

You agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Interfere with the website’s functionality or security
• Copy, distribute, or reproduce website content without permission
• Use automated systems to extract data from the website

Any misuse of the website may result in suspension or termination of access.

4. Product Information

Ruziyi strives to ensure that product descriptions, pricing, and images displayed on the website are accurate and up to date. However, occasional errors may occur.

Product information such as:

• Descriptions
• Images
• Specifications
• Pricing
• Availability

may be updated or corrected without prior notice.

Colors and product appearances may vary slightly depending on screen settings or device displays.

Ruziyi reserves the right to correct any errors, inaccuracies, or omissions at any time, including after an order has been submitted.

5. Orders and Order Acceptance

When you place an order through our website, you are submitting an offer to purchase products from Ruziyi.

After placing an order, you will receive an order confirmation email acknowledging that your order has been received. This confirmation does not guarantee acceptance of the order.

Ruziyi reserves the right to:

• Accept or decline any order
• Cancel orders due to pricing errors
• Limit quantities purchased
• Cancel orders suspected of fraudulent activity

If an order is canceled after payment has been processed, a refund will be issued to the original payment method.

6. Pricing and Payment

All prices listed on the website are displayed in U.S. dollars (USD) unless otherwise stated.

Prices are subject to change at any time without prior notice. The price charged for an order will be the price displayed at the time the purchase is completed.

Ruziyi accepts secure payments through approved payment methods available at checkout.

Customers are responsible for providing accurate billing information. If payment cannot be processed successfully, the order may be delayed or canceled.

7. Shipping and Delivery

Orders placed on the Ruziyi website are processed and shipped according to our shipping procedures.

Shipping timelines include order handling time and delivery transit time. Packages are delivered through reputable shipping providers such as:

• United States Postal Service
• UPS
• FedEx

Estimated delivery timelines may vary depending on location, logistics operations, weather conditions, or seasonal demand.

Customers are responsible for providing accurate shipping addresses at the time of checkout.

Additional details regarding shipping timelines, costs, and order processing can be found in our Shipping Policy.

8. Returns and Refunds

Ruziyi offers a return and refund process designed to ensure fairness and transparency.

Customers may request returns within 30 days of receiving the product, provided that the item meets the return eligibility conditions outlined in our Return & Refund Policy.

Refunds are processed after the returned item is received and inspected. Approved refunds are issued to the original payment method.

For full details regarding return eligibility, procedures, and refund timelines, customers should review our Return & Refund Policy.

9. Intellectual Property

All content available on the Ruziyi website is the property of Ruziyi or its content providers and is protected by intellectual property laws.

This includes, but is not limited to:

• Website design
• Logos and trademarks
• Product images
• Graphics
• Written content
• Product descriptions

Users may not copy, reproduce, distribute, or exploit any content from the website without prior written consent from Ruziyi.

Unauthorized use of website content may violate copyright, trademark, and other applicable laws.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Ruziyi shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

This includes, but is not limited to:

• Loss of data
• Loss of profits
• Service interruptions
• Shipping delays caused by external carriers

Our liability is limited to the amount paid by the customer for the product purchased through the website.

11. Third-Party Services

Our website may include links to third-party services, tools, or websites. These services may operate independently from Ruziyi.

Ruziyi does not control and is not responsible for the content, policies, or practices of third-party websites.

Customers should review the terms and privacy policies of any external websites before engaging with their services.

12. Prohibited Activities

When using the Ruziyi website, users agree not to engage in any activity that may harm the website or other users.

Prohibited activities include:

• Uploading malicious software or harmful code
• Attempting to bypass website security systems
• Using the website for fraudulent or illegal purposes
• Harassing or abusing other users
• Violating applicable laws or regulations

Violation of these rules may result in suspension of access or legal action when appropriate.

13. Privacy

Ruziyi respects customer privacy and is committed to protecting personal information. Any personal data collected through the website is handled in accordance with our Privacy Policy.

Information collected during checkout or account creation may include contact information, shipping details, and payment information required to complete orders.

Customers are encouraged to review our Privacy Policy to understand how their information is collected and used.

14. Service Availability

Ruziyi strives to keep the website accessible and operational at all times. However, we do not guarantee uninterrupted access to the website.

Temporary interruptions may occur due to:

• System maintenance
• Software updates
• Technical issues
• External network disruptions

Ruziyi reserves the right to modify, suspend, or discontinue any part of the website without prior notice.

15. Changes to Terms

Ruziyi reserves the right to update or modify these Terms of Service at any time.

Changes may occur due to operational updates, legal requirements, or improvements to our services.

When updates are made, the revised Terms will be published on this page along with the updated effective date.

Continued use of the website after changes are posted indicates acceptance of the updated Terms.

16. Customer Support

If you have questions about these Terms of Service or require assistance with your order, our support team is available during the following hours.

Support Availability

Contact Information

Store: Ruziyi
Customer Support Email: support@ruziyi.com

Our support team is committed to responding to customer inquiries as quickly as possible during business hours.

17. Governing Law

These Terms of Service and any related disputes shall be governed by and interpreted in accordance with the applicable laws governing online commerce.

By using the Ruziyi website, you agree that any disputes arising from your use of the site or purchase of products will be handled under the relevant legal jurisdiction.