Payment Methods

Effective Date: July 18, 2026

At Ruziyi, we strive to provide a secure, simple, and reliable checkout experience. This Payment Methods page explains the payment options we currently accept, how payments are processed, and important information regarding payment authorization and security.

By placing an order through our website, you agree to the payment terms described below.

Accepted Payment Methods

Ruziyi currently accepts the following payment methods:

Only the payment methods displayed during checkout are available for completing purchases.

PayPal

PayPal provides a fast and secure way to complete your purchase.

When selecting PayPal during checkout, you will be redirected to the PayPal payment page to authorize your transaction securely.

Depending on your PayPal account settings, you may be able to complete payment using:

• Your PayPal balance
• Linked bank account
• Debit card
• Credit card
• Other payment options supported by PayPal

Payment processing is handled directly through PayPal's secure platform.

Venmo

Customers may also choose Venmo as a payment option where available.

After selecting Venmo during checkout, you will be guided through the secure payment authorization process.

Your payment is processed using Venmo's secure payment system, helping protect your financial information throughout the transaction.

Payment Authorization

All payments are subject to authorization and verification before an order enters processing.

If payment cannot be successfully authorized, the order will not be processed or shipped.

Reasons why a payment may not be approved include:

• Insufficient funds
• Incorrect payment information
• Account verification requirements
• Security reviews by the payment provider
• Transaction limits established by the payment provider

If your payment is declined, we recommend contacting your payment provider before attempting another purchase.

Currency

Orders are processed using the currency displayed during checkout.

If your financial institution uses a different currency, exchange rates and any applicable conversion fees are determined by your payment provider.

Ruziyi does not control exchange rates or additional charges imposed by banks or payment services.

Payment Security

Protecting your payment information is a priority.

All payment transactions are processed through secure payment providers using industry-standard encryption technologies.

Ruziyi does not store your complete payment card information on our servers.

Your payment credentials are processed directly by the selected payment provider in accordance with their own security standards and privacy practices.

Order Confirmation

Once your payment has been successfully completed, you will receive an order confirmation email containing:

• Order number
• Purchase summary
• Billing confirmation
• Shipping information (if applicable)

If you do not receive a confirmation email within a reasonable time after completing your purchase, please check your spam or junk folder before contacting our customer support team.

Failed Payments

Occasionally, a payment may not be completed successfully.

Common reasons include:

• Payment authorization failure
• Incorrect billing information
• Payment provider security review
• Temporary network interruption
• Account restrictions imposed by the payment provider

If your payment fails, no order will be processed until successful payment has been received.

Duplicate Charges

If you believe you have been charged more than once for the same order, please contact us promptly.

Our team will review the transaction with the payment provider and assist in resolving the issue as quickly as possible.

Refunds

Approved refunds are issued to the original payment method used for the purchase whenever possible.

After a refund has been processed by Ruziyi, your payment provider may require additional time before the funds appear in your account.

Payment Verification

To help protect our customers and prevent unauthorized transactions, certain orders may require additional payment verification before processing.

If verification is necessary, our customer support team may contact you for additional information.

Failure to complete the requested verification may result in order cancellation.

Taxes

Applicable taxes, if required, will be calculated and displayed during checkout before payment is completed.

The final order total shown at checkout reflects the amount authorized for payment.

Payment Disputes

If you experience a payment-related issue, we encourage you to contact our customer support team first.

We will work with you to review your order, verify the transaction, and help resolve the matter as efficiently as possible.

Changes to Accepted Payment Methods

Ruziyi may update the payment methods available on our website at any time.

The most current payment options will always be displayed during checkout.

Contact Us

If you have any questions regarding payments, billing, or completed transactions, please contact our customer support team.

Ruziyi

Email: contact@ruziyi.com

Support Hours:
Monday – Saturday
8:00 AM – 7:00 PM (EST)