Effective Date: July 18, 2026
At Ruziyi, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you when using our website and services.
By accessing or using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
When you interact with our website, we may collect information that you voluntarily provide as well as certain technical information generated through your use of our services.
Personal Information
Depending on your interaction with our website, we may collect:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information necessary to process transactions
- Order history
- Customer support communications
You may choose not to provide certain information; however, doing so may limit your ability to place orders or use certain features.
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Language preferences
- Pages viewed
- Time spent on pages
- Referring website
- Date and time of access
This information helps us understand website performance and improve the customer experience.
How We Use Your Information
We use collected information to:
- Process and fulfill orders.
- Verify payments.
- Provide customer support.
- Send order confirmations and shipping updates.
- Respond to inquiries.
- Improve our website and services.
- Personalize your shopping experience.
- Prevent fraud and unauthorized transactions.
- Maintain website security.
- Comply with applicable legal obligations.
We only use personal information for legitimate business purposes related to operating our store.
Payment Information
Payments are processed through secure payment providers.
Ruziyi does not store complete payment card information on our servers.
Payment information is used solely for:
- Processing purchases
- Preventing fraudulent transactions
- Issuing refunds when applicable
Payment providers maintain their own privacy and security practices.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience.
Cookies may be used to:
- Remember shopping cart contents.
- Save customer preferences.
- Maintain login sessions.
- Analyze website traffic.
- Improve website performance.
- Measure marketing effectiveness.
Most browsers allow you to manage or disable cookies through browser settings.
Disabling cookies may affect certain website features.
Marketing Communications
If you subscribe to receive promotional emails, we may send information regarding:
- New arrivals
- Promotions
- Product updates
- Seasonal collections
- Special offers
You may unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
Even if you opt out of marketing emails, you may still receive transactional communications relating to your orders.
How We Share Information
We do not sell your personal information.
We may share information only when necessary to operate our business, including with:
- Payment processors
- Shipping carriers
- Customer service providers
- Website hosting providers
- Technology and analytics providers
- Fraud prevention services
These service providers receive only the information necessary to perform services on our behalf.
Third-Party Services
Our website may include services provided by trusted third parties.
These services may include:
- Payment processing
- Shipping services
- Website analytics
- Email communications
Third-party providers maintain their own privacy policies governing the information they collect and process.
We encourage customers to review those policies when appropriate.
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
- Unauthorized access
- Accidental disclosure
- Alteration
- Loss
- Misuse
While we strive to protect all personal information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Complete transactions
- Provide customer support
- Maintain business records
- Resolve disputes
- Meet legal or operational requirements
When information is no longer required, it is securely deleted or anonymized where appropriate.
Your Privacy Choices
Depending on your circumstances, you may request to:
- Access your personal information.
- Correct inaccurate information.
- Update account details.
- Delete eligible personal information.
- Object to certain processing activities where applicable.
- Withdraw consent for marketing communications.
To submit a privacy-related request, please contact us using the information provided below.
We may request verification of your identity before processing certain requests.
Children's Privacy
Our website is intended for general audiences and is not directed toward children.
We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete the information.
Parents or guardians who believe a child has provided personal information may contact us for assistance.
International Data Processing
Depending on how our business operates and where service providers are located, personal information may be processed in different jurisdictions.
Regardless of where information is processed, we apply appropriate safeguards designed to protect personal information.
External Links
Our website may contain links to third-party websites for your convenience.
Ruziyi is not responsible for the privacy practices, content, or policies of external websites.
We encourage visitors to review the privacy policies of any third-party websites they choose to visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or business changes.
Any updates become effective upon publication on this page unless otherwise stated.
We encourage customers to review this Privacy Policy periodically to stay informed about how we protect personal information.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.
Ruziyi
Email: contact@ruziyi.com
Support Hours:
Monday – Saturday
8:00 AM – 7:00 PM (EST)